What If the App Says I’ve Used all My Data?
To get a more detailed usage history, you can contact our support team at support@ridemobile.com and we will review your usage and provide more helpful detail. Some apps, especially social media, consume data in the background. We can help you change settings to better manage data consumption.
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How do I know how much data I have left?
Log into your Account on the Ride Mobile App and go to your "My Plan" page. You will see how much data you have used to date compared to your total plan size. Ride will also contact you by email when you are running low. To ensure you never run low ...
How Do I Add Data to My Ride Mobile Plan?
You can add more data or refresh your Ride Mobile Plan by managing your plan in the App. Ensure that you are selecting a plan that meets your data and duration of time needs. If you want to change your plan, you can purchase a new plan at any time, ...
What If I’m Subscribed to Ride Mobile but Still Not Connecting to Data?
Confirm that your Ride Mobile eSIM is activated. If you see the double stacked signal strength bars that look like this Ride Mobile is active on your iPhone. You can also go to the Ride App “My Plan” or “Manage Plans” to confirm that your plan is ...
What if I Can’t Connect to Data Using Ride Mobile?
If you are having trouble connecting your eSIM after installing it on your iPhone, check the following: Confirm Data Roaming is ON: Settings > Cellular/Mobile data (see video below) Confirm Cellular Data Switching is ON: Settings > Cellular/Mobile ...
How is mobile data measured? What size plan should I buy?
Data is measured in Megabytes (MB) and Gigabytes (GB). 1GB data plan is estimated to give you any of the following: Up to 5 Hours of Mobile Web Browsing Up to 18 Hours of Music Streaming Up to 30 Minutes of Video Streaming Up to 5 Hours of Mobile ...