I accidentally deleted my eSIM - what do I do now?

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• What is an eSIM?

  SIM stands for Subscriber Identity Module. It is a plastic card with a computer chip that, when activated and slotted into a mobile device, contains the user’s information required to connect to a mobile network.  An eSIM, or embedded SIM, is a more ...

• Can I use a Ride Mobile eSIM on my iPad?

  Absolutely! If your iPad has dual eSIM capability you can use the Ride Mobile Data Service. Remember, your Ride Mobile Data Service supplements your connectivity when your primary carrier isn't available. You can quickly check if your iPad has an ...

• Can I Reinstall my Ride Mobile QR Code or eSIM on My Current Phone or a Different Phone?

  To reinstall your eSIM on the same iPhone, please contact us at support@ridemobile.com and we will provide you with the QR code you will need. You are not able to reinstall an eSIM on a different phone.

• What eSIM enabled devices does Ride Mobile Support?

  Ride Mobile currently supports these iPhone models with an iOS of 15.7.2 or above. Please note that carrier and country specific exceptions may apply. APPLE iPhone 15 - all models iPhone 14 - all models iPhone 13 - all models iPhone 12 - all models ...

• Do I Have to Purchase Special Equipment?

  Ride Mobile requires no equipment purchase or upgrade! Most modern cell phones are manufactured for use with two SIMs - either a plastic SIM card and/or an embedded SIM (eSIM). The Ride Mobile app installs the eSIM and when a Plan is selected and ...