How do I transfer my account to a new phone?

If you purchase or receive a new phone, please contact support@ridemobile.com so we can help you set up a Ride Mobile eSIM on your new device.

Your account is always available by logging into Ridemobile.com or your iOS Ride Mobile App.

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New iPhone? Please read this (and Congratulations!)
Congratulations on your new iPhone! We will get you set up with a new eSIM and you can continue to enjoy Ride Mobile's extended coverage. Remember - your phone needs to be Carrier Unlocked - please confirm this in Settings > General > About > Carrier ...
Can I Reinstall my Ride Mobile QR Code or eSIM on My Current Phone or a Different Phone?
To reinstall your eSIM on the same iPhone, please contact us at support@ridemobile.com and we will provide you with the QR code you will need. You are not able to reinstall an eSIM on a different phone.
Will Ride Mobile Work with My Current Cell Phone?
Ride Mobile works on all unlocked iPhones made in the last five years, from the iPhone XS, iPhone XS Max, iPhone XR, iPhone 11 to the latest iPhone, running iOS Version 15.7.2 or higher. To see if your iPhone meets these requirements, go to: Settings ...
How Do I Go Back to My Primary Carrier if My Phone Does Not Switch Back Automatically?
In the rare case your device does not switch back to your Primary Carrier, you can toggle Airplane Mode or disable the Ride Mobile eSIM in: Settings > Cellular. Turn OFF “Secondary” or “Ride Mobile”, however you labeled it.
What can I use my Ride Miles for?
Use your Ride Miles towards the purchase of a new data plan. It's easy to see and use when you purchase a new plan or renew an existing

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