New iPhone? Please read this (and Congratulations!)
Congratulations on your new iPhone!
We will get you set up with a new eSIM and you can continue to enjoy Ride Mobile's extended coverage.
Remember - your phone needs to be Carrier Unlocked - please confirm this in Settings > General > About > Carrier Lock = No SIM restrictions.
We will work on our side to make the changes needed in our systems.
You will receive an email letting you know when the work is complete (check your spam occasionally or better yet, put RideMobile.com in your address book).
This email will contain a promo code for you to use.
Go into your Ride Mobile account - purchase a new plan using the promo code provided.
You will receive a new eSIM to load onto your new phone.
If you have an iPhone15 will provide streamlined instructions on how to load the eSIM.
Ensure your new iPhone settings are correct, activate in the Ride Mobile App - and you're set!
Related Articles
How Do I Know If My iPhone Is Carrier Unlocked?
Follow these steps: Go to Settings > General > About Scroll down to view the "Carrier Lock" section Your phone is unlocked if you see: “No SIM restrictions” If there is any other message in the “Carrier Lock” section or you receive an error message ...
How do I transfer my account to a new phone?
If you purchase or receive a new phone, please contact support@ridemobile.com so we can help you set up a Ride Mobile eSIM on your new device. Your account is always available by logging into Ridemobile.com or your iOS Ride Mobile App.
What eSIM enabled devices does Ride Mobile Support?
Ride Mobile currently supports these iPhone models with an iOS of 15.7.2 or above. Please note that carrier and country specific exceptions may apply. APPLE iPhone 15 - all models iPhone 14 - all models iPhone 13 - all models iPhone 12 - all models ...
Can I Reinstall my Ride Mobile QR Code or eSIM on My Current Phone or a Different Phone?
To reinstall your eSIM on the same iPhone, please contact us at support@ridemobile.com and we will provide you with the QR code you will need. You are not able to reinstall an eSIM on a different phone.
What if I Can’t Scan the Ride QR Code?
Confirm the following, then try to scan the QR code again: Make sure you haven’t previously installed the QR code on a different device Confirm you have a strong Wi-Fi or mobile data connection Double check that your iPhone is unlocked. See “How Do I ...