Will Ride Mobile Work with My Current Cell Phone?
Ride Mobile works on all unlocked iPhones made in the last five years, from the iPhone XS, iPhone XS Max, iPhone XR, iPhone 11 to the latest iPhone, running iOS Version 15.7.2 or higher.
To see if your iPhone meets these requirements, go to:
Settings > General > About – iOS Version
Settings > General > About -- Model Name
Note that country and carrier restrictions may apply.
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Can I Reinstall my Ride Mobile QR Code or eSIM on My Current Phone or a Different Phone?
To reinstall your eSIM on the same iPhone, please contact us at support@ridemobile.com and we will provide you with the QR code you will need. You are not able to reinstall an eSIM on a different phone.
Does Ride Mobile Rely on Satellites?
Ride Mobile does not rely on or connect you to satellites. Satellites require special antennas and receivers that can be costly. Ride Mobile requires nothing more than a newer cell phone and eSIM capability to connect you to more than 640 cellular ...
How Do I Know When Ride Mobile Is On?
Look at your signal strength bars. If you see two rows then Ride Mobile is activated on your phone. If you are still unsure, go to the My Plan page in the Ride Mobile App and confirm that your plan is activated. Then check: Settings > Cellular/Mobile ...
When Should I Turn on Ride Mobile?
When you have an active plan on your account, Ride Mobile should always be enabled to connect you to data service when you lose coverage from your Primary Carrier or when roaming internationally. It is important to check if your “Cellular Data ...
How Do I Add Data to My Ride Mobile Plan?
You can add more data or refresh your Ride Mobile Plan by managing your plan in the App. Ensure that you are selecting a plan that meets your data and duration of time needs. If you want to change your plan, you can purchase a new plan at any time, ...