How Do I Know If My iPhone Is Carrier Unlocked?
Follow these steps:
- Go to Settings > General > About
- Scroll down to view the "Carrier Lock" section
- Your phone is unlocked if you see: “No SIM restrictions”
If there is any other message in the “Carrier Lock” section or you receive an error message showing “you can only install connectivity services from another carrier/operator”, it means your iPhone is locked and you are not able to use a SIM or eSIM from Ride Mobile or any other carrier. You need to contact your carrier to request an unlock. Only your carrier can unlock your iPhone. Usually, you can request an unlock on your carrier’s website. Check back with your carrier to see the status of your request as it may take a few days to complete.
If your device was just unlocked, your carrier may have disabled eSIM support for a period of time for security or other reasons.
Here are a few links that might help you determine if your device is unlocked
Once your iPhone is unlocked, return to the Ride Mobile App and shop for a plan.
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New iPhone? Please read this (and Congratulations!)
Congratulations on your new iPhone! We will get you set up with a new eSIM and you can continue to enjoy Ride Mobile's extended coverage. Remember - your phone needs to be Carrier Unlocked - please confirm this in Settings > General > About > Carrier ...What Does Ride Mobile Offer When I’m Out of My Primary Carrier’s Coverage Area?
Outside your Primary Carrier’s service area, Ride provides data connectivity for all the apps you use on your iPhone, including maps and navigation, podcasts, news, Facebook, TikTok, Twitter, WhatsApp, Instagram, Zoom, Skype, Google, Amazon, ...How Do I Know When Ride Mobile Is On?
Look at your signal strength bars. If you see two rows then Ride Mobile is activated on your phone. If you are still unsure, go to the My Plan page in the Ride Mobile App and confirm that your plan is activated. Then check: Settings > Cellular/Mobile ...Will Ride Mobile Work with My Current Cell Phone?
Ride Mobile works on all unlocked iPhones made in the last five years, from the iPhone XS, iPhone XS Max, iPhone XR, iPhone 11 to the latest iPhone, running iOS Version 15.7.2 or higher. To see if your iPhone meets these requirements, go to: Settings ...How Do I Go Back to My Primary Carrier if My Phone Does Not Switch Back Automatically?
In the rare case your device does not switch back to your Primary Carrier, you can toggle Airplane Mode or disable the Ride Mobile eSIM in: Settings > Cellular. Turn OFF “Secondary” or “Ride Mobile”, however you labeled it.